Submitted Request: "I have managed to get my laptop jammed in its docking station. I can't get the laptop out. I need to be able to get this laptop out by 9:30 a.m. because I need to attend a meeting I am hosting. It is possible that I may need a new docking station. Please come by at your earliest convenience."
Secretary's Resolution: Released the "locked" button on the docking station and sent my co-worker on their way. User error.
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